Peace of mind for parents of university students

Starting at uni is a new way of living. At true student, we embrace the student life and create a perfect home-away-from-home.

We understand that, as parents, you will want to be involved in the process of choosing where your son or daughter will be living whilst they study. ​ To help, we are dedicated to providing you with as much information as you need about university accommodation, so you can feel happy with this big change. Whilst we want to help deliver the real university experience (conveniently, an acronym for 'true'), we also want to make sure you can relax and feel secure in the knowledge that they are safe, having the best time and are exceptionally well cared for.

true life

We can't recreate Mum's Sunday roast, but we can throw a good event!

Therapy Dog Visit - true Liverpool
trueFest Welcome Party - true Manchester, Salford
Free Hoodie Day - true Swansea
Gingerbread House Making - true Manchester, Salford
Football Tournament - true Liverpool
Puppy Yoga - true Birmingham
trueFest Welcome Party - true Liverpool
doza sessions: The Remix - true Liverpool
Morning Rise Yoga - true Glasgow

true student is more than just a student room. As well as offering multiple social spaces, on-site gyms, study zones and in-house pizzerias, we run a comprehensive calendar of 'trueLife™events to encourage our students to really experience university. From pamper nights and puppy yoga to daily fitness classes and extravagant welcome parties, we offer the widest range of events of any student accommodation in the country. Knowing that our students are never bored, never lonely and always have someone to talk to, is the reason we do this.

Everything to keep them happy, safe & secure...

Student Wellbeing & Mental Health

Student wellbeing is at the heart of what we do, and we're uniquely partnered with Dr Dominique Thompson, a former GP with over 20 years of clinical experience caring for students. 'Dr Dom' is now a Clinical Advisor to NICE, The Royal College of GPs and Student Minds, and is an award-winning and published author on young people's mental health, including 'Student Health & Wellbeing in Higher Education: A practical guide" and 'How to grow a grown up' - a useful book for parents in the 21st century.

Dr Dom has provided our on-site teams with mental health training, private advice sessions for our guests and a series of blog articles to help further support our students including 'Coping with Coronavirus Anxiety' and 'How to do better in your Exams'. All our General Managers are comprehensively trained in, not only First Aid, but also mental health and how to truly look after their students.

FAQ

Parents questions answered

How can I prepare my son/daughter for university?

Help your son/daughter pack for university with our easy packing checklist. This outlines all of the useful bits and bobs they will need to make their room feel like their home away from home. Rest assured that we provide complimentary contents insurance, find out more about what's covered.

We understand that your son/daughter may also feel nervous meeting new people, so we create a Facebook Group for each of our developments, so they can 'virtually' meet their new flatmates before arriving. We also provide regular events and updates on these groups throughout the academic year, helping to build the anticipation.​

Where can my son/daughter get additional bedding and kitchen items from?

Take the hassle out of buying and transporting your son/daughters bedding and kitchen items by preordering from our friends at UniKitOut. All you son/daughter needs to do is CLICK HERE, choose the items they want, select their residence, then confirm and pay for their goods. The pack will then be pre-delivered directly to your son/daughters residence so it is there ready and waiting for them when they arrive, leaving them to quickly settle into their new and exciting environment. 

Don’t forget to enter promotional code: TRUE10 to receive 10% off.  

Can I visit my son/daughter living at true?

Of course! We love having our guests’ friends and family come to visit us. Please check with our management team to check what's possible and they will be happy to assist.

I'm worried about my son or daughter living away from home?

We pride ourselves on providing a safe and supportive environment for your son or daughter, and our teams are trained in first aid and mental health awareness, and actively encourage healthy lifestyles through our calendar of social events and activities. If you ever have concern for your child, we are here to listen and provide help in any way we can.​  

How can I get in touch if I'm concerned about my son or daughter?

We're always happy to pick up the phone and have a chat. If you have any concerns or questions about your son or daughter, you can always get in touch directly with the General Manager at their chosen accommodation – contact details can be provided by emailing us or calling on 0330 808 4416.  ​  

How can I keep up to date with what my son/daughter is up to?

Like us on Facebook or follow our Instagram to see all the latest photos and updates from life at true. It might be difficult, this way you'll feel reassured that they're busy and having a great time at all the events and activities!

Bring TrueLife™ to life!

Check out our availability and make trueLife™ a reality...